How to Add a User to a Project

 Add team members to your Mastt projects using two methods: directly from within a project, or through the Workspace Admin panel. If email invitations don't reach users, you can also share a direct invitation link. 

Before You Start

• Project Admins can add users to their specific projects only.
• Workspace Admins can add users to any project in the workspace.

Adding Users from Within a Project

This method is available to both Project Admins and Workspace Admins.

1. From your Mastt homepage, open the project where you want to add users.
2.  Open Project Settings using either method:
   • Click the Action button on the project card and select Project Settings.
   • Or from within the project, click the Settings icon (cog) at the bottom-left of the screen.
3. Click User Management from the left-hand menu.
4. Click into the Enter email to invite field. Start typing a name or email address and select from suggestions, or type a full email address and click Use this address: [email] when it appears.
5. Click the permission dropdown next to the user's email and select a permission level, then click Invite Users:
   • Standard — can view, create, edit, and manage project data
   • Viewer — read-only access to view project information

The user receives an email invitation and gains project access once they accept.

Adding Users from Workspace Admin

This method is only available to Workspace Administrators and is useful when managing users across multiple projects.

1. Click your profile name in the top-right corner and select Admin.
2. Click Projects in the left-hand menu.
3. Click the Action button next to the project and select Edit.
4. Click User Management from the left-hand menu, then follow the same invite process: enter the user's email, set their permission level (Standard or Viewer), and click Invite Users.

Sharing an Invitation Link

If email invitations aren't reaching a user (due to spam filters or email security), you can share a direct invitation link instead.

1. In the User Management section, click the Action button next to the invited user's name.
2. Select Get invite link and click Copy to copy the URL to your clipboard.
3. Share the link through Slack, Microsoft Teams, SMS, or any other channel.

The recipient clicks the link, completes account setup, and receives immediate project access.

Troubleshooting & FAQs

Q: What if the user doesn't receive their email invitation?

Ask them to check their spam or junk folder first. If the email still hasn't arrived, use the Get invite link option from the Action button menu next to their name in User Management.

Q: Why can't I add users to certain projects?

Project Admins can only add users to projects where they have admin access. To add users to other projects, contact a Workspace Admin.

Q: How do I change someone's permission level after they've been added?

Go to Project Settings > User Management, click the Action button next to their name, and select the new permission level. Changes take effect immediately.

Q: What if the invitation expires?

Invitations expire after 24 hours. Click the Action button next to the user's name in User Management and select Resend invite or Get invite link.