How to Report a Client-Side Exception Error
Quick guide to reporting technical errors for construction project managers
A client-side exception error means Mastt encountered an unexpected technical issue. Follow these steps to help our support team resolve it quickly.
Report the error
- Copy the web address (URL) from your browser where the error appeared.
- Go to our Support Center and submit a new ticket.
- Include the copied URL, describe what you were doing, and mention "Client-Side Exception" in your message.
Our support team will receive all the technical details needed to investigate and fix the issue.
Tips
- Continue working in other areas of Mastt if they're accessible. Most client-side errors are isolated to specific features or pages.
- The more detail you provide, the faster we can help resolve the issue.