Common Issues and Solutions
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      Application error: a client-side exception has occurred

      Learn what to do when you encounter a client-side exception error in Mastt

      A client-side exception error means something unexpected happened while using Mastt. To help us resolve this quickly, we need some specific information from you.

      Steps to Report the Error

      1. Copy the URL where you encountered the error
      2. Submit a Support Ticket to our Support Team using this link
        • Include the exact URL where you saw the error
        • Describe what you were trying to do when the error occurred
        • Mention "Client-Side Exception" in your ticket

      Tips

      • If you can access other parts of Mastt, continue your work there while we investigate
      • The more detail you provide, the faster we can help resolve the issue