User management in Mastt allows you to control who can access your projects and programs, and what actions they can perform. This guide covers adding users, removing users, and modifying permission levels at both project and program levels.
Before You Start
- Ensure you have Admin permission for the project or program you want to manage
- Have the user's email address ready
- Know the permission level you want to assign (Admin, Standard, or Viewer)
Accessing User Management
- Navigate to your Home page and click Projects or Programs in the left navigation bar
- Find the project or program you want to manage
- Click the Action button (three dots) beside the name
- Select Project Settings or Program Settings
- Click the User Management tab
Alternatively, from inside your project or program, click the Settings icon (cog) in the bottom left navigation bar. In the Settings modal, click the User Management tab.
Managing Users at the Project Level
Add a User
- Locate the Enter email to invite field
- Type the user's email address or select from existing workspace users in the dropdown
- Select the permission level from the dropdown
- Viewer – Read-only access to view project information
- Standard – Can create, edit, and manage project data but cannot change settings
- Click Invite User
- Click Save to confirm
Existing workspace users appear immediately. New users receive an email invitation to create an account.
Remove a User
- Find the user in the list
- Click the Action button (three dots) beside their name
- Select Remove
- Confirm the removal when prompted
The user is immediately removed from the project and loses access. Ensure you want to revoke access before confirming.
Modify User Permissions
- Find the user in the list
- Click the Action button beside their name
- Select the new permission level
- Upgrade to Admin: Full project administration access and capabilities
- Downgrade to Viewer (Read only): View-only access to project data
- Click Save to apply changes
Review permissions regularly to ensure team members have appropriate access levels.
Managing Users at the Program Level
User management at the program level follows the same process as project level management.
Add a User
- Enter the user's email address or select from the dropdown
- Choose the permission level
- Click Invite User
- Click Save to confirm
Existing workspace users appear immediately. New users receive an email invitation to create an account.
Remove a User
- Find the user in the list
- Click the Action button beside their name
- Select Remove
- Confirm the removal when prompted
Removing a user from a program does not automatically remove them from individual projects within that program. You may need to manage project-level access separately.
Modify User Permissions
- Find the user in the list
- Click the Action button beside their name
- Select the new permission level
- Click Save to apply changes
Troubleshooting & FAQs
Q: Can I add a user who doesn't have a Mastt account yet?
Yes. Enter their email address and send the invitation. They'll receive an email prompting them to create a Mastt account before accessing the project or program.
Q: Why can't I see the User Management tab?
You need Admin permission to access User Management. Contact your project or program admin to request access.
Q: What happens if I accidentally remove a user?
You'll need to re-invite them using their email address or by selecting their existing account using the dropdown. Existing workspace users are added back immediately.
Q: If I remove a user from a program, are they removed from all projects?
No. Program-level and project-level access are managed separately. You must remove users from individual projects if you want to revoke all access.
Need Help?
Contact Mastt Support for additional assistance with user management.