How to Manage Access for Projects/ Programs

User management in Mastt lets you control who has access to your construction projects and programs, and what level of permissions they have. Use this guide to add team members, remove users, and modify access rights to maintain proper security across your construction projects.

Before you start:

• Only admins can add and remove users from projects and programs, or change user permissions
• You can add and invite multiple users at once
• New users receive an email invitation to create their Mastt account and gain immediate project access

Steps

Add users to a project

1. Navigate to your project dashboard by clicking the project tile
2. Click the Settings icon (cog) in the bottom left navigation menu
3. Select User Management from the project settings pop-up page
4. Use the drop-down menu to select users from your workspace
5. Click Invite Users then click Save

Add new users to your workspace

1. Click your name in the upper right corner of your screen
2. Select Admin from the dropdown menu
3. Click User Management in the side navigation bar
4. Click Invite User in the upper left
5. Enter the email address of the user you want to invite
6. Choose their role:
   • Admin: Can manage projects, programmes, and users, plus edit workspaces
   • Standard: Member of the workspace with project access
7. Select their security method:
   • Standard password: User logs in with email and password
   • Microsoft Login: User logs in with Microsoft SSO
8. Click Save

Result: The new user appears in your user list. If they already have a Mastt account, they'll gain immediate access. If not, they'll receive an email invitation to create an account.

Remove users from a project

1. Click the three dots menu next to the user's details, then click Remove
2. Choose Remove in the pop-up notification to delete the user from the project

Add users to a program

1. Click your name in the upper right corner of your screen
2. Select Admin from the dropdown menu
3. Click Programs in the side navigation bar
4. Find the program you want to add users to
5. Click the Action button beside that program
6. Select Edit from the menu
7. Click the User Management tab 
8. Click Enter email to invite
9. Choose an existing user from the dropdown or enter a new email address
10. Click Invite User
11. Click Save or the X button to finish

Result: If the user already exists in your workspace, their name appears in the program immediately. If they're new, they'll receive an email invitation to create an account and join the program.

Remove users from a program

1. Click the Action button beside that program
2. Select Edit from the menu
3. Click the User Management tab 
4. Click the Action button beside the user you like to remove
5. Select Remove from the dropdown menu
6. Click Remove to confirm deletion

Modify user permissions

1. Navigate to Admin using the drop-down menu in the top right corner
2. Select the Projects or Programs tab
3. Click the three dots menu next to the relevant project or program
4. Choose Edit
5. Click the User Management tab 
6. Click Action button beside the user you like to modify permission
7. Set the permission level for each user:
   • Upgrade to Admin: Full project administration access and capabilities
   • Downgrade to Viewer (Read only): View-only access to project data

Troubleshooting & FAQ

Q: What if a new user didn't receive the invitation email?

Check the email address is correct and ask them to check spam/junk folders. Resend the invitation if needed through the User Management section.

Q: Why can't a user access project data after being added?

Verify the user's permission level isn't set to read-only if they need editing access. Check their role under User Management and upgrade permissions if necessary.

Q: How do I add multiple users at once?

Use the workspace-level User Management to invite multiple users, then add them to specific projects through each project's User Management settings.