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Managing Project/Program User Access

Mastt allows Organisation Admins to control who can access projects and programs, and what level of permissions they have. This article explains how to add and remove users, and modify their access rights to maintain proper security across your construction projects.

Only Organisation Admins can remove users from a Project, add and remove users from a Program, or change User Project Permissions.

Table of Contents

  1. Key Concepts
  2. Step-by-Step Guide
    1. Adding and Removing Users from a Project
    2. Adding and Removing Users from a Program
    3. Modifying User Permissions
  3. Best Practices
  4. Troubleshooting

Key Concepts

  • Organisation Admin: Users with full administrative rights across all projects and programs
  • Project Admin: Users with administrative rights for specific projects
  • Read-Only: Users with view-only access to project data
  • User Management: The process of controlling who has access to what within your projects

Step-by-Step Guide

Adding and Removing Users from a Project

  1. Navigate to your project dashboard
  2. Click the Settings cog in the bottom right corner
  3. Select User Management
  4. To add users:
    • Use the dropdown menu to select users from your organisation
    • Click Invite Users to grant them access
  5. To remove users:
    • Click the three-dot menu (...) next to the user's name
    • Select Remove
    • Confirm by clicking Remove again in the confirmation dialog
  6. Click the X in the top right corner to close the form and save changes

Adding and Removing Users from a Program

  1. Click the dropdown arrow next to your name in the top-right corner
  2. Select Admin from the dropdown menu
  3. Click the Programs tab
  4. Locate your program and click the three-dot menu (...) beside it
  5. Select Invite/Remove Users
  6. Choose the appropriate Organisation from the dropdown
  7. To add users:
    • Locate users in the middle section (available users)
    • Click on user names to move them to the right section
  8. To remove users:
    • Click on user names in the right section to remove them
  9. Click Update Program Users to save your changes

Modifying User Permissions

  1. Navigate to Admin using the dropdown in the top-right corner
  2. Select the Projects or Programs tab
  3. Click the three-dot menu (...) next to the relevant project
  4. Choose View/Edit Users
  5. Set the appropriate permission level for each user:
    • Admin: Full project administration capabilities
    • Read-Only: View-only access to project data
  6. Click the X in the top-right corner to save and close

Best Practices

  • Regularly review user access levels to maintain security
  • Remove access for users no longer involved in projects
  • Grant minimum necessary permissions for each user role
  • Document your organization's permission allocation guidelines
  • Periodically audit user access across all projects

Troubleshooting

Users Can't See Project After Being Added

  • Symptom: User reports they cannot access the project
  • Cause: Permission changes may take a few minutes to propagate
  • Solution: Ask the user to log out and log back in, or refresh their browser

Cannot Remove a User from a Project

  • Symptom: The option to remove users from a project is not visible
  • Cause: The user attempting the action is not an Organisation Admin
  • Solution: Contact an Organisation Admin to make the change

Note: Organisation Admins automatically receive admin access to all projects and programs. Their permission level cannot be changed to Read-Only at the project level.

Last Updated: 28 March 2025