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How to Update Your Email, Password, and User Details

Follow these steps to manage your Mastt account, including how to change your email, update your password, or reset it if needed.

Group 1645 Keeping your login information secure and up to date is crucial for account safety. 

Table of Contents

Login & Password Updates

Here’s how you can log into your Mastt account and update your password easily.

Steps to Log In

Step 1: Go to mastt.com and click Log In at the top right of your screen. Choose your region.

Step 2: Enter your email address and the password provided via email, or log in through Single Sign-On (SSO) by selecting Sign in with Microsoft (note: your IT team may need to enable this first).

Step 3: Once logged in, you'll be directed to the My Projects page, where all your assigned projects are listed.

Steps to Change Your Password

Step 1: Go to the My Details section.

Step 2: Click on the Three Dots Menu (…) and choose Change Password.

Step 3: In the popup, enter your new password and hit Update User.

Password Requirements:

  • At least 12 characters long
  • Includes at least one capital letter
  • Includes at least one special character

Log in with Microsoft SSO

If your organization uses Microsoft Single Sign-On (SSO), you can log in quickly using your Microsoft credentials.

  1. On the login page, click Log in with Microsoft.
  2. Enter your Microsoft account credentials and follow any additional instructions.

To enable SSO for your account, work with your internal IT Support team to ensure it's set up correctly.

Forgot Your Password?

If you’ve forgotten your password, follow these steps to reset it and regain access to your account.

  1. Click I Forgot My Password on the login page.
  2. Enter your email in the Password Reset Email popup.
  3. Check your inbox for the reset instructions and follow the steps to set a new password.

How to Update Your Email or Other User Details

To change your email address, update your role, or modify other user details, follow these steps:

  1. Go to the My Details section.
  2. Click the Three Dots Menu (…) next to your name and select Edit User.
  3. Update your information in the form and click Update User to save changes.
  • If you're a Standard User, you can only update certain details, like your role.
  • To change your email address, an Admin User must make the change on your behalf.

 

Need more help? Click this link to submit a ticket to our support team. We're here and ready to assist you!