Your Account: Login, Passwords and User Details

Follow the below steps to log in to your Mastt account and reset your password.

Group 1645 Keeping your login information secure and up-to-date is crucial for account safety. 

Login & Password Updates

Here's how you can manage and update your login and password details effortlessly.

 

Step 1: Go to mastt.com and click Log In at the top right of your screen. Select your region.

Step 2: Enter your email address and the password provided to you via email. Alternatively, log in through Single Sign-On (SSO) by clicking Sign in with Microsoft (your internal IT team may need to enable this first).

Step 3: Once logged into your Mastt Account, you'll land on the My Projects page, where you can access all your allocated projects.

Step 4: To update your password, click on My Details.

Step 5: Click on the Three Dots Menu (...) and choose Change Password.

Step 6: Enter your new password in the Change Password popup box.

Password requirements: Your password must be at least 12 characters long and include at least one capital letter and one special character.

Forgot Password

Forgot your password? No worries! Follow these simple steps to reset it and regain access to your account quickly.

  

Step 1: Click on I Forgot My Password.

Step 2: Enter your email address in the Password Reset Email popup box. You'll receive an email with instructions to reset your password.

Step 3: Follow the instructions in the email to regain access to your account.

User Account Details 

If you want to change your User Account details (i.e. email address or role) you can also do this on the My Details tab by:

 

Step 1: Click the Three Dots Menu (...) next to your last name and select Edit User to open a form for editing your details.

Step 2: After you’ve added the updated details, save by clicking Update User, and you're all done!

 

 

Need more help? Click this link to submit a ticket to our support team. We're here and ready to assist you!